Shipping Policy

Last Updated: August 30, 2026

At PLAMO, we aim to process and deliver your orders safely and within the estimated delivery timeframe. Please read the following Shipping Policy before placing an order.

1. Order Processing

Orders are generally processed and prepared for dispatch after successful confirmation of payment.

Our products are manufactured by Shree Ji Enterprises, our manufacturing unit, and are shipped under the PLAMO brand.

Order processing times may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

Once your order has been processed and dispatched, you will receive the applicable shipping or tracking information, where available.

2. Shipping Locations

We currently ship orders to locations within India.

Delivery availability may depend on the serviceability of the shipping address and the courier partner available for that location.

3. Estimated Delivery Time

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery may take approximately 3–7 business days after dispatch.

Remote or non-serviceable locations may require additional delivery time.

Please note that estimated delivery times are not guaranteed and may be affected by circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on factors such as delivery location, order value, package size, weight, and available shipping services.

Any applicable free-shipping offers will be subject to the terms of the respective promotion.

5. Order Tracking

Where tracking is available, tracking details will be shared with you after your order has been dispatched.

You can use the tracking information provided by us or the applicable courier partner to check the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Festivals or high-volume periods

• Transportation disruptions

• Incorrect or incomplete delivery information

• Natural disasters or other unforeseen events

PLAMO will make reasonable efforts to assist customers in case of delivery delays.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address and contact information at the time of placing an order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for re-shipment, where applicable.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Failed or Missed Delivery

If the courier attempts delivery and the recipient is unavailable, the courier may make additional delivery attempts or contact the recipient.

Customers are responsible for cooperating with the courier and providing any information necessary to complete delivery.

If a shipment is returned to us after unsuccessful delivery attempts, please contact us at plamoecomm@gmail.com for further assistance.

9. Damaged Packages

If your package appears damaged, opened, tampered with, or otherwise compromised at the time of delivery, please document the condition of the package by taking photographs or videos and contact us as soon as possible.

Any claims relating to damaged or missing products will be reviewed in accordance with our applicable Refund & Return Policy.

10. Lost or Missing Shipments

If your order appears to be lost or has not been delivered within the expected timeframe, please contact us so that we can assist you and, where applicable, coordinate with the shipping partner.

Delivery investigations may take time depending on the courier's procedures.

11. Contact Information

For questions regarding shipping or delivery, please contact us:

Trade Name: PLAMO
Phone: +91 92123 26040
Email: plamoecomm@gmail.com
Address: K190, Sec-5, Bawana Industrial Area, Delhi – 110039, India

Manufacturing Unit: Shree Ji Enterprises
Manufacturing Address: K190, Sec-5, Bawana Industrial Area, Delhi – 110039, India

By placing an order with PLAMO, you acknowledge and agree to the terms of this Shipping Policy.